Frequently asked questions
Key information about orders, delivery, payments and glass returns.
What is the minimum order?
At least one crate or multipack of a product.
Where do you deliver?
Across Warsaw and the Mazowieckie region.
How long does delivery take?
We aim to deliver within 3 working days of your order or receipt of payment.
How can I pay?
By bank transfer, BLIK or cash on delivery.
Is there a deposit for glass bottles?
No. We collect empty bottles and crates with your next delivery and settle any missing packaging as we go.
Do I need an account?
No. You can order without registering.
How do I contact customer service?
Call +48 792 403 250 or email kontakt@purewater.com.pl.